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Showing posts with the label traveling with special needs children

I Can See It From Both "Sides"

By now, you have probably heard the story about the girl with Autism whose entire family was "kicked off" a United Airlines flight. When I saw this story on the news, my first thought was anger. Anytime I think that a special needs child/adult has been mistreated, I automatically go into that mode. Well, the more I read about what happened, I could totally see it from both "sides."  I wrote recently about when we made our reservations to fly to Jamaica for spring break, American Airlines had us separated from Dominic. At first, the customer service representative told me they couldn't help me, but I persisted and a supervisor made the change. While some airlines are excellent with special needs, others are not. The mother could have definitely had a better choice of words when talking to the flight attendant about getting her daughter a hot meal. Her words were something to this effect, "I have a child with special needs, I need to get her something....