This past Friday night, we decided to go to Culver's, one of our favorite restaurants in town. While we were eating, a gentleman that worked there came over and said, "did you order a grilled cheese sandwich? our registers have been ringing them up, even if a customer didn't order it." I told him that we hadn't, and he handed me $2.00 (the amount of the overcharge). We had been so hungry, that I hadn't even noticed that on our receipt, there was an extra charge. How many restaurants would do that? Go out of their way to give customers money back? Since Lauren was home this weekend from college, we spent all of yesterday afternoon picking up things that she needed to take back with her. I was "armed" with many coupons (of course) and at JC Penney, I used a 20% off coupon. When the price rang up, it seemed really low, but I thought maybe it was on sale more and I hadn't noticed. After leaving the store, I took a look at my receipt and was telling Lauren the saleswoman took off $20.00 instead of 20%. All through the next store that we stopped at, all I could think about was how dishonest I would feel going home, knowing the saleswoman rang us up wrong. I decided to go back to JC Penney and tell them. This time, I got a different saleswoman, so I explained what had happened. She had kind of a surprised look on her face and said, "you were undercharged?" There was another gal standing there, who I am guessing was the manager. They both looked at me and said, "it's our mistake, we are not going to make you pay more, we appreciate you being honest, now pay it forward to someone else!" I plan on doing that the first chance I get! I think it's so important to show our children (even if they are adults), that honesty is always the best "policy." If they don't learn it from us, who will they learn it from?
We are heading towards 600 orders for Dominic's business. Since our long-term goal for Baked Goods By Dominic is having a "brick-and-mortar" and hire those with disabilities, it is essential and imperative that I continue to teach him all parts of the business. Since I prompted Dominic for so many years for speech, he has become "prompt dependent." What that essentially means is that he will look at me for a prompt, like, "what do you do next?" I do that one a lot. Dominic has been going to a private speech therapist for over ten years and she reminds me often that Dominic usually will know the answer, if I am patient and wait for him. That has been a very hard habit to break! Dominic has an incredible memory, so I put it to the test this morning. I didn't write out the steps, I wanted to see how much he could do completely on his own. We have a customer picking up his order today, but the only thing that had been done is putting the cookies into t...
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